Privacy Policy

Last Updated: 17/08/26

This Privacy Policy describes how PSContinuum (doing business as "Dream Watches", "we", "us", or "our") collects, uses, stores, and shares your personal information when you use our services. This includes visiting our website, purchasing our products, or engaging with us in sales, marketing, or customer support.

If you do not agree with our policies and practices, please do not use our Services. If you have any questions, please contact us at contact@dream-watches.com.

1. WHAT INFORMATION DO WE COLLECT?

Personal Information You Provide to Us

We collect personal information that you voluntarily provide when you register on our site, express interest in our products, complete a purchase, or contact us. This may include:

  • Names

  • Email addresses

  • Phone numbers

  • Billing and shipping addresses

  • Account usernames and passwords

  • Contact preferences

Payment Data

If you make a purchase, we collect data necessary to process your payment. All payment data is securely processed and stored by our payment gateway, CCAvenue. You can review their privacy policies here: CCAvenue Privacy Policy.

Information Automatically Collected

When you visit, use, or navigate our Services, we automatically collect certain technical information. This does not reveal your specific identity but includes:

  • Device and Usage Data: IP address, browser type, operating system, referring URLs, device name, country, and information about how and when you use our website.

  • Location Data: Imprecise location data (based on your IP address) to optimize your shopping and shipping experience.

2. HOW DO WE PROCESS YOUR INFORMATION?

We process your information for legitimate business purposes, including:

  • Order Fulfillment: To manage orders, payments, shipping, returns, and exchanges.

  • Account Management: To facilitate account creation, authentication, and secure login.

  • Customer Support: To respond to inquiries and provide assistance.

  • Administrative Communication: To send details about your order, shipping updates, or changes to our terms and policies.

  • Marketing (with consent): To send promotional communications and targeted advertising tailored to your interests. You may opt out at any time.

  • Security & Fraud Prevention: To protect our Services, monitor against fraudulent transactions, and ensure safe browsing.

  • Legal Compliance: To comply with legal obligations, tax requirements, and defend our legal rights.

3. WHEN AND WITH WHOM DO WE SHARE YOUR INFORMATION?

We do not sell your personal information. We only share your data with trusted third parties in the following situations:

  • Service Providers: Third-party vendors who perform essential services on our behalf (e.g., website hosting, payment processing via CCAvenue, shipping logistics, email marketing, and data analytics).

  • Business Transfers: In connection with a merger, sale of company assets, or acquisition of our business.

  • Legal Obligations: When legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, or a court order.

4. COOKIES AND TRACKING TECHNOLOGIES

We use cookies, web beacons, and pixels to access or store information, analyze site traffic, and personalize your experience. You can set your browser to refuse all or some browser cookies, but doing so may affect the functionality of our Services.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (such as for tax or accounting purposes). Once we have no ongoing legitimate business need to process your personal information, we will securely delete or anonymize it. Active account data is retained for a maximum of [Insert Number, e.g., 24] months following account termination.

6. DATA SECURITY

We implement industry-standard technical and organizational security measures designed to protect your personal information. However, no electronic transmission over the internet can be guaranteed to be 100% secure. Any transmission of personal information to our Services is at your own risk.

7. MINORS

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18. If we learn that personal information from users under 18 has been collected without parental consent, we will deactivate the account and delete the data.

8. YOUR GLOBAL PRIVACY RIGHTS

Depending on your geographic location (including the EU/EEA, UK, Canada, and various US States such as California), you may have specific rights regarding your personal data:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure (Right to be Forgotten): Request deletion of your personal data.

  • Right to Restrict or Object: Limit or object to our processing of your data, including opting out of direct marketing.

  • Right to Data Portability: Request transfer of your data to another organization.

California Residents (CCPA/CPRA): You have the right to request information about the categories of personal data we have collected, the sources, the purpose of collection, and the categories of third parties with whom we share it. We do not "sell" personal information as defined by California law.

To exercise any of these rights, or to update/delete your account details, please contact us using the information below.

9. UPDATES TO THIS POLICY

We may update this privacy notice periodically to stay compliant with relevant global laws. The updated version will be indicated by the "Last Updated" date at the top of this page.

10. CONTACT US

If you have questions, comments, or wish to exercise your data rights, you may contact us by email at contact@dream-watches.com.

PSContinuum

No. 152, London Street, Omaxe World Street, Sector 79, Faridabad, Delhi-NCR, 121004, India .